Patients stay healthier when someone checks whether they are taking their medications, watching their weight, and coming in for check-ups or follow-up appointments. That is why the bill says that each patient must choose a “care manager” to help coordinate these essential services. In most cases, your “care manager” would be your primary care provider.
This should not be confused with “managed care” which refers to the many ways that insurance companies and HMO’s currently limit your care by shifting costs on to you and by forcing you to get referrals or prior authorization before seeing specialists. By contrast, under NYH your care manager is there to help give you more access to care and to check in with you between visits.