This is part of an ongoing series that gives Bronx writers a chance to share their personal stories on the state of healthcare in America.

by Alice Love

I am a registered nurse working in a doctor’s office at a major NYC medical center. Here is an example of how much time “prior-authorization” costs in a busy office. I am trained to treat patients and certified to do procedures on patients. But, if the best course of treatment is not on the “formulary” of an insurance company (which works with still another company to manage its medication approvals), I spend hours dealing with a convoluted system.

Here is what I recently needed to do to get a patient the best care possible ....

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